(904) 746-9910
Terms and conditions
September 1st, 2024
1. Acceptance of terms
By accessing or using The Jax Cleaners website [www.thejaxcleaners.com] (“the Website”), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using the Website. By proceeding with your booking through widget.zenbooker.com/book/thejaxcleaners, you acknowledge that you have read, understood, and agreed to our Terms and Conditions. If you do not accept these terms, please do not proceed with your booking.
2. Use of the website
You agree to use the Website in accordance with all applicable laws and regulations. You are solely responsible for any content you submit, post, or share on the Website.
3. Privacy
Your use of the Website is also governed by our Privacy Policy, which can be found at: Privacy Policy
4. Intellectual privacy
Unless otherwise stated, all content, trademarks, and intellectual property on the Website are the property of The Jax Cleaners. You may not use, reproduce, or distribute any content from the Website without our explicit written permission.
5. Services and Pricing
Details about the services offered by The Jax Cleaners and pricing information are subject to change without notice. We strive to provide accurate and up-to-date information but do not warrant the accuracy, completeness, or reliability of any content on the Website or our booking service.​​​
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6. Services and pricing continued
The quoted price provided is a reliable estimate based on the information available at the time of booking. This price will remain unchanged unless additional services are requested or unforeseen conditions arise that impact the scope of work. In the event that adjustments to the price are necessary, you will be notified promptly. Our objective is to maintain transparency and provide a seamless experience.​​​​
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7. Service Limitations and Conditions
At The Jax Cleaners, our services are strictly limited to professional cleaning and do not include household chores such as laundry, folding clothes, or organizing personal belongings. Additionally, we do not provide pest control services or address issues involving insects or infestations. We reserve the right to decline service based on the condition of the property following an inspection to ensure the safety and suitability of the workspace for our team.
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8. Cancellation policy
To cancel a scheduled service, please provide at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice will incur a $25 cancellation fee.​​​​
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9. Rescheduling policy
Please request rescheduling at least 24 hours before your service. We will strive to accommodate your new time. A $25 fee applies for rescheduling with less than 24 hours' notice.​​​​
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10. SATISFACTION GUARANTEE
At The Jax Cleaners, we are dedicated to delivering 100% satisfaction. If you are not fully satisfied with our service, please notify us within 24 hours of service completion. We will address your concerns promptly. If we are unable to resolve the issue to your satisfaction within this timeframe, we will provide a full refund. Please note that concerns reported after the 24-hour window fall outside our satisfaction guarantee period and will not be eligible for resolution under this policy.
11. Links to Third-party website
The Website may contain links to third-party websites that are not owned or controlled by The Jax Cleaners. We are not responsible for the content or practices of these websites and encourage you to review their respective terms and conditions.
12. Limitation of liability
The Jax Cleaners and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or the services provided.
13. Termination
We reserve the right to terminate or suspend your access to the Website at our sole discretion, without notice, for any reason, including but not limited to a violation of these Terms and Conditions.
14. Changes to term and conditions
We reserve the right to update or change these Terms and Conditions at any time without notice. The latest version will be posted on the Website.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact us at support@thejaxcleaners.com.
904-746-9910
By using our Website, you agree to the terms outlined in these Terms and Conditions.